General terms of use and sale
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These general terms govern the Wimmio account, property monitoring and Premium. Paid publication by a private individual is governed by the separate P2P terms linked below.
1. Provider and scope
NDR Labs provides Wimmio. These terms apply to the account, property monitoring and Premium and do not exclude any mandatory consumer right.
- Trade name: NDR Labs
- Contact: info@wimmio.be
- BCE/KBO: 1036.269.509
- TVA/BTW/VAT: BE1036.269.509
2. Monitoring service
Wimmio helps users monitor public property listings, set criteria, receive alerts and organise a search. Wimmio is not an estate agent and is not a party to a sale or lease; essential information must be checked with the source.
3. Eligibility and account
The service is for adults with capacity to contract. You provide accurate information, protect credentials and promptly report unauthorised access.
4. Premium, price and payment
Premium is billed at €16.90 incl. VAT per month under the information shown at order. The first payment is due on subscription, followed by monthly renewal through Stripe. Invoices, receipts and payment methods are available under the account information.
5. Premium duration and cancellation
Premium is of indefinite duration with monthly renewal. You can stop the next renewal at any time through the Stripe customer portal in your account; access remains active until the end of the paid period, except where a statutory right or contrary information applies.
6. Premium withdrawal
A consumer has 14 days from formation. If immediate access was expressly requested and withdrawal then exercised, a proportionate amount may be due within statutory limits. An unambiguous statement may be sent to info@wimmio.be.
7. Acceptable use
You must not bypass limits, disrupt infrastructure, reuse data at scale, impersonate another person or infringe third-party rights.
8. Availability, suspension and liability
Wimmio provides the service with reasonable care on a best-efforts basis. Maintenance and incidents may temporarily interrupt access. An account may be suspended for fraud, non-payment, security risk or serious breach, with notice where required. Liability that cannot lawfully be excluded remains.
9. Complaints, mediation and Belgian law
First send complaints to info@wimmio.be. Without amicable resolution, consumers may contact the Belgian Consumer Mediation Service, Boulevard du Roi Albert II 8 box 1, 1000 Brussels. Belgian law applies without removing mandatory protection or legally competent courts.
10. Separate P2P terms
Creating and paying to publish a private listing is governed by a separate contract with its own price, consents and withdrawal right.
11. Changes and contact
A new version applies to future orders or after required notice and acceptance. Questions: info@wimmio.be